The Vocational Education & Training Council

A new, fully up-to-date Candidate Handbook, written by Yvonne Nolan, with the revised evidence and assessment opportunities consumers have requested. Features knowledge specifications continually referenced in the margin so that readers know what is being covered and can prepare for assessment. New evidence opportunity features are clearly linked to specific performance criteria and are cross-referenced to other elements within the qualification - helping candidates to plan holistically. Includes updated legislation and references to regulations where appropriate so that candidates and assessors have the most current information on frameworks related to the health and social care sector. Features new information on the latest movements and trends in health and social care so that readers are aware of initiatives that may affect their working practice. New edition also includes many updated photos to demonstrate best practice more clearly. Includes a CD-ROM containing two additional units (369 and 375) to give even greater coverage.

This is the most up-to-date NVQ/SVQ CCLD coverage with even more optional units included. This revised edition of our popular NVQ/SVQ Candidate Handbook contains even more units than before, giving candidates a comprehensive resource. This book has been updated to reference the latest legislation and frameworks, making it the most relevant and useful course book available. Level 3 Candidate Handbook contains four additional units on a free CD-ROM included in the book. Optional units covered include units such as: 306 - plan and organise environments for children and families; 307 - promote the health and physical development of children; 308 - promote children's well-being and resilience; 309 - Plan and implement frameworks for early education; 310 - assess children's progress according to frameworks for early education; 312 - plan and implement positive environments for babies and children under three years; 337 - create environments that promote positive behaviour; 320 - care for children at home; 316 - maintain and develop a childminding business; 314 - provide physical care that promotes the health and development of babies and children under 3 years; and, 311 - provide leadership for your team.

IVQ/NVQ Level 3 Customer Service

Product Description

Written to match the new specification, this Student Book is designed to provide students with all the underpinning knowledge for the NVQ in Customer Service at Level 3. This is the only book mapped specifically to the IVQ/NVQ Level 3, so you can be confident your students will cover what is needed to successfully complete the course. It covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills. It also features active knowledge sections that encourage students to draw upon experience in their own workplace as evidence for assessment.

Cash Management and Credit Control

(IVQ/NVQ Level 4 Accounting)

Product Description

This best-selling text, now in its second edition, has been revised and expanded to cover the requirements of IVQ/NVQ Level 4 Accounting :

1. Recording Income and Receipts

2. Making and Recording Payments

3. Preparing Ledger Balances and an initial Trial Balance

4. Supplying Information for Management Control

The Tutorial contains a series of 'hands-on' computer accounting exercises which can be used to provide evidence for Unit 21 'Working with Computers', which is covered in the companion volume Office Skills from Osborne Books.

This Tutorial is popular with students and lecturers alike for its user-friendly style allowing readers to work through a wide range of student activities.